Welcome to the Frequently Asked Question section. Here we have attempted to answer some of the common concerns and inquires you might have about using the cup.

Please choose you question(s) from the list below.

If there is a question that is not here but that you would like answered, please do not hesitate to contact us at faq@thecup.org


If it's so good why haven't I heard of it?

Different types of menstrual cups date back to almost a century but disposable products have overshadowed them. It is only now starting to become more popular and widely known. This is because women are becoming more ecologically aware and are realizing how much damage disposable products are doing to the environment.

The health benefits are also starting to lead women to look for an alternative to tampons that have been linked with Toxic Shock Syndrome in recent years.

This is something to share with as many women as possible; it really is a simple yet revolutionary product!

The manufacturers are often small, ethical businesses, manufacturing a product that’s a one-off purchase; so getting the word out often has to be a very creative undertaking.

How does it work?

The menstrual cup is a reusable cup worn internally just like a tampon except it collects menstrual flow instead of absorbing it.

The cup forms a gentle seal with your vaginal walls and any flow is contained in the cup.  It is then simply removed, emptied into the toilet, rinsed with water and then reinserted.

The cup is always with you when you need it most!

How long will my menstrual cup last?

Silicone is very durable, but we recommend that you inspect your cup regularly for signs of deterioration such as a sticky or powdery film, severe discoloration or odor, etc. If you detect any of these signs or if you experience irritation we recommend you replace your cup with a new one.

The lifespan of your cup varies from person to person and depends on how you care for and clean your cup. With proper care your cup will last for up to 10 years. The cup is a hygienic long-term option.

Some women do choose to replace their cup after a couple of years because they do discolor over time however this is a personal choice as a discolored cup is still safe to use.

Here are a few tips on extending the lifespan of your cup:


DON'T: Remove your cup by pulling the stem - this actually increases the suction seal between the cup and vaginal wall, will make removal more difficult and may cause the stem to break.

DON'T: Dig your fingernails into the stem or cup - this may cause the stem to break or cause small tears to appear in the cup or steam.

DO: Remove your cup by pinching the base of the cup with your index finger and thumb to release the suction seal.

DO: Regularly inspect your cup for rips or tears and replace your cup if you notice any signs of 'wear and tear'.


DON'T: Use harsh chemicals to clean your cup or clean it in the dishwasher.

DO: Follow the cleaning instructions included with your cup.


DON'T: Store your cup in an airtight container as ventilation is required to allow your cup to dry completely.

DO: Store your cup in its pouch. 

Is the Cup healthy and hygienic?

Yes. The cup is made from top quality, Medical Grade Silicone, which is non-toxic and non-allergenic. It is easy to clean and sterilize, it can be boiled in water or rinsed in sterilizing fluid in between periods and need only be rinsed at least twice daily with water during use.

It’s also non-absorbent, and collects menstrual blood meaning that it does not disrupt your vagina’s natural bacteria balance. The vagina is self-cleansing and continually produces natural lubricants that “flush” the vagina.

Tampons absorb this protective fluid and can disrupt the normal vaginal environment. Tampons and pads both contain chemicals, and are made with bleach so they can appear white and hygienic, and these chemicals are not good for your body, and not hygienic.

It is a totally different silicone to the type used on the early breast implants, these were made from a bag filled with silicone gel some of which leaked and caused the health issues now associated with silicone gel.

The silicone used to make cups is antibacterial and does not support the growth of bacteria like tampons and pads can. It is not absorbent and does not upset the acidic environment in the vagina.

Always remember to wash your hands before insertion or removal of your menstrual cup. There is no evidence that menstrual cups increase the risk of bacterial infections but taking care to clean your hands and correctly rinse and sterilize your cup will reduce the chances.

Does the cup have any Chemicals?

No it contains no BPA or phthalates or heavy metals.

 Will it get lost or stuck inside of me?

Short answer is no!

It is not possible for The Cup to be lost inside your vagina; this is due to the shape and size of your anatomy. It sits much lower in the vaginal canal (not high like a tampon) this makes it quick and easy to remove.

If you feel that your cup has moved higher in your vagina, or you cannot reach it, then stay relaxed and gently use your pelvic floor muscles to push down. These are the muscles that you use when you start and stop peeing, they will help the cup to move downwards. Remember, it will not get lost, stay relaxed, and don’t worry. When you can reach the stem you can pull it down with your fingers and release the suction seal, and remove the cup.

My cup doesn't feel comfortable

When inserted correctly your cup should not cause you any discomfort. Check if you have inserted your cup too high. Alternatively, if your cup is beside rather than beneath the cervix, the cup will cause immediate discomfort. If this occurs, remove the cup, rinse it and reinsert it. If the stem is causing any discomfort, please see information about trimming the stem.

If discomfort persists, please seek the advice of your medical practitioner.

I have sensitive skin. Can I use the cup?

The cup is made from a medical grade silicone, which is hypoallergenic, so you will not experience any allergic reactions.

It is absolutely safe to use the cup, as it is completely latex-free so it is suitable for woman with latex allergies.

It does not contain any toxins, bleaches or BPAs. 

The “Ick” Factor

A common response we hear when we tell women (and men) about our product is “Ewww! That’s gross!”. With our culture’s fascination with disposables it’s no wonder this response prevails. However, once you take the time to learn about the cup, and actually try it for yourself, you will be surprised at how clean and comfortable it really is. Plus, unlike tampons and pads, by catching your menstrual flow in its unique bell-shape, the cup gives you the opportunity to learn about your monthly flow, educating and empowering you about your body and your health.

Is it messy?

No, not once you get comfortable with it the cup is actually surprisingly un-messy to use. The cup fits inside your vagina, so no leaks, and no dampness. Cups collect your flow, so most of the blood is inside your cup and can be emptied into the toilet.

In the beginning, you need to become accustomed to removing and emptying your cup. If the suction seal is not properly released before you remove the cup, it can sometimes be messy. Once you learn to release the cup properly, there should not be any problem. Pulling out your cup too fast, or tipping it at too steep an angle could cause some spillage. Again, once you get some practice removing and emptying the cup, things will be fine. Just remove the cup slowly and as close to straight down (with minimal tipping) as possible.

When you insert it it's the same as inserting a tampon with regard to the amount of blood you come in contact with. When you remove the cup the outside of it is relatively clean, with the vast majority of the blood collected inside of it. It stays upright (and is rarely full anyway) until you tip it up to empty it down the loo. Then you simply rinse, or wipe, before re-inserting. You will see your blood, but you will not have much actual contact with it.

Many women find that once they get used to it, seeing your blood is actually a very good way of being in touch with your body and can lead to a greater sense of acceptance and well-being during menstruation!

I have just started my period

The period is the most natural thing in the world and a part of you entering womanhood. Nothing to be afraid of.

The cup is a great option from your very first period although teenagers may find it easier to insert the cup using some water based lubricant to begin with.

Is the cup comfortable?

It looks so big you may think when you first see the cup, but once you get used to it (usually during your first few days of use), you will not be aware of its presence. The cup is folded to not be bigger than a tampon, when inserted.

Will I feel the cup inside me?

Not if it has been properly inserted. If you do feel it, then it has probably not been inserted in the correct position and is too close to the vaginal opening. Gently use your finger to adjust or reinsert the cup slightly higher in the vaginal cavity and move the cup into a position that feels comfortable for you, or take your time to practice different insertion and removal techniques.

Remember, most of the stem remains outside of your body.

Does a cup hold more than a tampon or a pad?

Yes. Menstrual cups have a larger capacity than tampons and pads, and can hold up to three times more menstrual flow. That means you can get a full nights sleep, with no interruptions!

Ideal for women of all shapes and sizes

The cup is suitable for women of all ages, sizes and lifestyles. When most women are first introduced to the cup they are surprised by its size and often ask us “will that even fit?”. Unlike the cylinder shape of tampons, the cup is shaped like a bell, but folded when inserted. See “Folding techniques”.

To our knowledge, less than 1% of women find cups simply don't work for them. The vaginal canal is an elastic, muscular tube only about four (4) – five (5) inches (10.2 – 12.7 cm) long and is designed to stretch and return back to its normal size. We know this to be true because our vaginas do just that during childbirth or intercourse.

For those concerned about the hymen, please consult your physician before use of any internal feminine hygiene protection. As for all other gynecological concerns, we suggest you consult your physician. This will help you make an informed decision!

What size of cup will fit me?

The various brands and manufacturers will have slightly different advice how to pick the right size. Most of them sell 2 sizes. A smaller CUP and a bigger CUP.

Size is generally related on childbearing history but many other factors such as anatomy, age and pelvic floor tone may influence your cup size selection.

Here are some considerations in search of the perfect fit:

Amount of flow

This is the most important factor when choosing the right cup: the bigger cup is best for a heavier flow, and the smaller cup for a lighter flow.


Every woman's anatomy is different. If you have any gynecological concerns, such as a particularly long or narrow vaginal canal, we recommend

you seek the advice of your medical practitioner prior to using the cup to see if it is suitable for you.


The smaller cups are normally seen as a 'starter cup' for younger women with tighter vaginal muscles to make insertion easier.

As we age, muscles lose elasticity; we give birth, and experience hormonal changes, which can affect menstrual flow. Look to your body, your lifestyle, your physical fitness level and your age for your answers to help you gauge size and fit size in proportion to your flow.


We recommend the smaller cups for young women who have not experienced sexual intercourse yet, but still have a heavy flow. Why? Because your muscles and hymen are tighter, it's easier to insert the smaller cup.


Pregnancy and hormones change the vaginal muscles, the shape of the vagina, and hipbone structure. For all our Moms out there, we recommend the bigger cups, to flex with you and your bodies life changes.

Cervix Location

Wash your hands well, and see if you can reach your cervix during menstruation. It's easy to find, and usually located on the left side of the vaginal wall (when you touch it, feels like the end of your nose).

If your cervix sits low, it is better to choose a smaller cup, as it's is shorter and will fit more comfortably inside your vagina. A low cervix can be touched very easily.

Sports Goddess

Sports that strengthen the core muscles like Yoga and Pilates also have a strengthening effect creating very strong vaginal muscles that can last a lifetime. If you're a physical fitness goddess, consider using the smaller cups.

Sensitive Bladder

If you have an extremely sensitive bladder, the smaller cups might be a better match.

 How do I know if my flow is heavy or light?

The six-point scale called the Mansfield-Voda-Jorgensen Menstrual Bleeding Scale (named for the researchers who developed and tested it) helps women accurately understand their periods:

Spotting. A drop or two of blood, not even requiring sanitary protection, though you may prefer to use some.

Very Light Bleeding. Needing to change a low-absorbency tampon or pad one or two times per day, though you may prefer to change them more frequently.

Light Bleeding. Needing to change a low- or regular-absorbency tampon or pad two or three times per day, though you may prefer to change more frequently.

Moderate Bleeding. Needing to change a regular-absorbency tampon or pad every three to four hours, though you may prefer to change more frequently.

Heavy Bleeding. Needing to change a high-absorbency tampon or pad every three to four hours, though you may prefer to change more frequently.

Very Heavy Bleeding or Gushing. Protection hardly works at all; you would need to change the highest absorbency tampon or pad every hour or two.

The cup is emptied about 2-4 times a day, and can be used overnight for up to 12 hours. 

You will quickly learn your own rhythm by viewing how much fluid your cup has gathered. The measuring lines outside of the cup help to monitor your flow.

Is it ok to use a cup with a light flow?

Sometimes when the flow is very light, tampons can be extremely painful to remove.

The cup is perfect for light flow, as it collects your menstrual flow, instead of absorbing, so you will experience no dryness or irritation of the vaginal walls – this means that you will find removal a lot more comfortable.

The cup is made from a healthy, hygienic material, so you can wear it at any time during the month, no matter how light your flow is – and you will not experience any discomfort.

I suffer from heavy periods; can I still use the cup?

Yes. As a cup holds three times more fluid than tampons and pads, you will find that you will need to empty your cup less often than you would change a tampon or pad.

This means less bathroom trips!

In the initial stages, while you become familiar with the cup and if you are concerned about leaking, try using a pad in conjunction with your cup until you have confidence in your cup and know how often you need to empty it.

With the cup you can even measure your flow and some women find that cramps are eased when using the cup.

If you are concerned that your periods are too heavy then you should discuss this with your doctor or gynecologist.

I sometimes pass clots in my period blood, can I use a Cup?

Yes. In fact, the cup is a great menstrual solution for passing clots in your period as it collects your flow and any clots that you pass naturally. 

What are the measuring marks for?

The measuring marks can help you to see your menstrual flow and know how much you bleed during your period. This can help you to spot any period problems such as heavy bleeding or clots, and will also help you to recognize any health issues.

Some women report that they bleed less or have shorter periods or fewer cramps when using a menstrual cup as opposed to tampons.

If a woman needs to note how much menstrual fluid she is expelling for medical reasons, a cup can allow her to tell more accurately.

I am just starting to use the Cup

Whether you've just started your periods or been menstruating for years, starting to use a menstrual cup is easier than you think, insertion is similar to inserting a tampon. Like with anything new, give yourself time to get used to the new product and choose a relaxing setting to practice insertion and removal until you find the most comfortable way. It may take a few times to get it right, and you might even want to practice when you are not on your period.

 Here are a few top tips to help you get started...

It’s not unusual to have initial difficulties with the cup and then go on to become a very happy cup user, on average, it can take up to three periods to get used to this new form of sanitary protection. Remember once you've got the hang of it, the cup will last you for years and years so there's no rush!

Keep positive! If you find yourself getting frustrated or tense, take a break from trying the cup and go back to it another time.

Practice initially when you are at home, not in a rush and you don’t have to go out.

Wear a back-up pad whilst you are getting used to using your cup. Some women will experience leaking at the beginning, which resolves once they are more used to inserting their cup.

Read the Usage Guide! It may sound obvious, but this often over-looked little booklet is carefully designed to equip first-time users with all the information they need to successfully use the cup.  

I just started menstruating and not sure about the cup

The smaller cups are designed for young girls to use, even when they first start their periods. Many young girls are now using the cup!

Use of the smaller cup will depend on the girls' emotional maturity and knowledge about her body. If the young girl, or her parents/culture have strong personal feelings about keeping the hymen "intact," she should not use the cup.

We usually suggest to girls to: 

Have a feel of it, and remember, it is folded for insertion!

Find out as much information as possible about the body, especially the vagina.

Do not be afraid to ask your school nurse for information.

Can a virgin use the cup?

Physically, there is no reason why a virgin cannot use a cup. If your hymen (the thin membrane which partially covers the opening of your vagina) is still intact then using a cup may not be as easy. Using a cup may stretch or tear the hymen. Your hymen can also be stretched or torn through sports such as riding a bike, and this is very normal. Some cultures and religions require an intact hymen before marriage, and may not agree with the use of a menstrual cup. If this is not an issue for you, your family or your religion then using a cup is no problem – just take time to find a comfortable way to insert.

If you wish for your hymen to remain intact, no form of internal sanitary protections, including tampons, should be used. A little water-based lubricant applied to the rim of the cup once folded may assist virgins with the insertion of menstrual cups.

Please check with your personal physician for advice.

Note: Using the cup when you are a virgin can affect your hymen but that does not mean that you will lose your virginity! You only lose your virginity after your first sexual intercourse – no matter whether your hymen was torn before.

Can the cup affect the hymen?

The hymen is a thin membrane, which partially covers the opening to the vagina.

By the time you started menstruating, your hymen may have stretched or torn through activities such as horse riding or other sports. You may or may not have noticed this happening.

If your hymen is intact and you have strong personal or cultural feelings about keeping it intact, we would not advise that you use any internal sanitary protection as, although you can use a cup with an intact hymen, inserting it will stretch or tear it.

Note: Using the cup when you are a virgin can affect your hymen but that does not mean that you will lose your virginity! You only lose your virginity after your first sexual intercourse – no matter whether your hymen was torn before.

How does it stay in place?

The cup is designed to catch your menstrual flow rather than absorb it. Its bell shape allows the cup to fit snuggly and comfortably up against your vaginal walls, below but not touching your cervix. The rim is designed to help create a suction that keeps the cup in place and collects your menstrual flow inside of it. The small holes around the rim allow air into the cup to help release the suction when you remove the cup. 

How do you insert the cup?

Some have problems with inserting and emptying the cup. Especially emptying can pose problems being messy with a lot of menstrual blood. It takes usually about 1-3 periods to learn how to insert and empty the cup.

The cup should sit as low in your vagina as is possible and comfortable – lower than a tampon. The most suitable angle will differ between women; you may need to try a few different positions to find the right one for your body. It is okay if the cup fits a bit higher in your vagina, this may be because of the position of your cervix- all vaginas are different. The stem at the bottom of the cup will help you to adjust, use it to gently push the cup higher or lower. If the stem is causing discomfort, or sticking out of your vagina, you can trim it to size – have a look at our FAQ ‘Should I trim the stem?’ to find out more.

Here is how you insert the cup.

Wash your hands!

Fold the cup between your thumb and forefinger- many women find that folding in a C shape is easiest. See “How do I fold the cup”

Like with a tampon, gently push the folded cup inside your vagina. It will sit a bit lower than a tampon, but will be fully inside your body

Allow the cup to open inside your vagina, and ensure that it is fully unfolded by running your finger around the outside edge. It will create a suction, which will stop any leaks!

Some women find that their cup is easy to insert but does not always open up once it is inside them. This is a simple issue to resolve; simply grasp the base of the cup and gently rotate the cup, this will make it open up and the seal will form.

The base of the cup should be easy to reach, it sits just inside you much lower than a tampon and the stem should be outside your body, you will need to trim this to a length that is comfortable for you; some women even remove it altogether.

When your cup is correctly inserted, you will not be able to feel it, and there will be no discomfort. Use your finger to push your cup higher or lower until it sits comfortably. Many women find that twisting their cup helps it to sit in the correct place, and that with a little time the silicone material softens with your body heat.

Your cervix location may effect the position of your cup with a low cervix resulting in your cup sitting low, near the vaginal opening and a high cervix resulting in your cup sitting much higher in the vaginal canal.

The location of your cervix may change throughout your cycle. It is completely normal for your cervix to change position throughout your cycle and this may effect the position of your cup throughout your cycle as mentioned above

If you have read the instructions in the user guide and are still having difficulties inserting your cup it may be worth trying a few different folding techniques to find the one that works best for you. Also try allowing you cup to open just inside the vaginal opening then gently sliding it up into position rather than opening it deep in the vaginal canal.

How do I remove the cup?

Wash your hands.

First - relax. Removing your cup is likely to be the most challenging aspect of learning to use it and it will take time to get the knack. Place your tongue on the roof of your mouth and relax the jaw - this will help relax the rest of your body including your pelvic floor and vaginal muscles.

Locate your cup by finding the stem. DO NOT try to remove your cup by pulling it out using the stem - this will actually increase the suction seal between your menstrual cup and the vaginal wall.

With your thumb and index finger, firmly squeeze or pinch the base of your cup (where the stem meets the bottom of the cup). This will release the suction seal.

Whilst still squeezing the base of the cup slowly move it down the vaginal canal gently guide it out. You can bear down gently to help move your cup down the vaginal canal.

Slowly tilt one side out then the other.

Getting the correct position - one that is comfortable and that you can maintain for a while. You may also wish to get in these positions in the bath or shower.

Squatting makes the vaginal canal shorter, so this is an excellent position for removal. Get right down towards the ground with your legs apart

Equally good is sitting on the toilet with your legs apart, and your back upward and straight

Alternatively adopt another position that you find comfortable with your legs wide apart


When you’re getting started  many women find removal easier to do in the shower where possible as not only are you relaxed but also less worried about spilling the contents of the cup. It is also worth trying a couple of different positions; legs slightly apart, one leg up or squatting, to find out which position works best for you. Some women also find sitting on the toilet with the tailbone tucked under (or forward and upward) helps shorten the vaginal canal and makes your cup easier to reach. Positioning your cup lower, just inside the vaginal opening when inserting, rather than higher in the vaginal canal may make removal easier too. It is not uncommon for you cup to 'travel' and sit higher in the vaginal canal than where you originally placed it.

If you cannot reach the cup

Use a sequence of small, downward pushes with your vaginal muscles. This should feel like you are opening your bowels but concentrate on using the vaginal muscles only, at the front. Try to be gentle and slow and remember keep breathing!

As each small push is released, it can feel as though the cup is rising up again, but trust your muscles and after about 5 to 8 small pushes (sometimes more) the cup will be low enough to be able to reach the stem or bottom of the cup, to release the seal and remove it.

If you cannot release the seal

Insert your clean index finger and squeeze the base of your cup to release the seal. You may also be able to insert a thumb and finger and push both sides of the cup in.

You will feel the seal being released (there may be a slight sound, or you will feel the cup fold down on itself), now pull the cup down towards the entrance to the vagina. You may need to fold the cup (as you did on insertion) to allow it to come out of the vaginal opening

If you start to feel tense, just leave it and try again later

If your cup is difficult to remove, relax and take your time, don’t worry! Staying relaxed will help your muscles to ease and your cup will be easier to remove.

Try sitting in a squatting position, and use your pelvic floor muscles (the muscles that you use to stop and start peeing) to gently push the cup downwards. When the stem is low enough to reach, pull down until you can reach the walls of the cup, and squeeze them together to release the suction. If the suction seal is hard to break, use your finger between the cup and your vagina to release, and remove.

Using a menstrual cup can take a bit of patience and practice. Take your time to try different insertion and removal techniques until you find one that suits your body.

Choose a place where you feel comfortable and relaxed, and practice with your cup. Try wetting your cup with water to help with smooth insertion. 

How do I manage in a public toilet?

If you are removing your cup in a public toilet and you cannot get to a sink to rinse the cup, just wipe it clean with some tissue and reinsert it.

First wash your hands at the sink and take a small bottle of water into the toilet cubicle with you, if you would prefer to rinse rather than wipe your cup.

You may find it useful to take a wet paper towel into the stall with you. Remove, empty, and wipe off the cup before reinserting (you may use toilet tissue to do this). Then, use the wet paper towel to wipe off your fingers. Wash your hands again before leaving the restroom.

If you have not got a bottle of water, then wipe the cup with toilet paper and re-insert.

Remember to rinse the cup with water at the next convenient removal.

How do I know when my cup is full?

The cup should be emptied every 4 to 12 hours, depending on your menstrual flow. With a heavy flow, you will have to empty your cup more frequently than with a light flow. In the beginning it is advisable to empty your cup more often – every 4-6 hours, until you get to know how heavy your flow is.

By monitoring the fullness of the cup when you first begin using it you will quickly learn how often to empty it according to your flow. Usually you will find that you only need to empty it once in the morning and then again in the evening, this depends on your flow on different days of your period and it can be emptied as often as you feel comfortable with.

If your cup is not full, you can leave it for longer next time.

Can I use lubricant to insert my cup?

Yes. We recommend that you do not use oil-based substances with as they can weaken the material over time. Water based lubes are fine or try just using tap water.

Can I trim the stem?

Some women do find that the stem protrudes out the opening of their vagina.

This can be due to the fact that their cervix sits low, or their vaginal length is short – and this is very common. The stem of your cup should not be outside your vagina as it can be uncomfortable and cause some irritation to your labia throughout the day. The end of the stem should sit just inside your vagina.

If the stem is too long, remove and clean your cup before using scissors to trim it. Only trim a small amount, approximately half a centimeter, at a time. Try wearing your cup again for an hour to see if it's more comfortable. If not, remove, clean and trim your cup again.

If you find that the cup is uncomfortable when sitting or walking, or pinches the vaginal opening, then you probably need to remove a little more of the stem. It is important to take the time to get this right as the stem can make your vaginal entrance sore if it is too long.

Some women need to remove the stem completely. It is best to practice removing your cup without using the stem before you do this.

I am experiencing leaking or spotting. Why is this?

If your cup is inserted correctly then you will have no leaks or spotting. Leakages usually happen if you cup is not been inserted properly or not sealed fully inside your vagina. Try running your index finger between the rim and the vaginal wall to make sure the cup has fully opened and fitting tight up against your vaginal walls.

If leaking still occurs, the cup is full and should be emptied or has not been inserted properly.

Just as with tampons, it can take one or two periods to perfect the correct insertion technique for you but it is well worth the effort as many women find that they have no need for backup towels or panty liners, even when used at night.

Ensure the holes are at the top of your cup are not clogged, as this may prevent a good seal.

Spotting can also occur if blood is left in the vagina after your cup has been inserted. Once the cup has opened, swirl your finger around the cup to remove any excess blood left in the vagina.

Sometimes it may mean that you may have a cup size that does not match the strength of your vaginal wall muscles.

How often should I empty my cup?

Some cup manufactures claims you can empty every 12 hours, but most recommend that you empty your cup every 4 to 8 hours and every morning when you are first getting used to using your cup; however, the frequency for emptying will vary from women to women and depends on your flow throughout your cycle. The cup holds three times the fluid as when compared to tampons and pads, so it can generally be worn for twice as long as you would wear a tampon or pad for.

How should I clean my cup?

Always start with clean hands. After removing and emptying your cup, rinse with warm water before inserting again. If no water is available, then simply wipe your cup with tissue and reinsert.

There is no need to sterilize your cup during your period, as the vagina has its own self-cleansing system, and medical grade silicone (from which the cup is made) is specially designed not to support the growth of bacteria.  

At the end of every period, your cup should be boiled for five minutes to sterilize.

This way you can be sure that it’s clean for your next period.

After boiling, wait until your cup is cool, dry thoroughly and store in your special pouch, which came with your cup.

Silicone is very durable, but we recommend that you inspect your cup regularly for signs of deterioration such as a sticky or powdery film, severe discoloration or odor, etc. If you detect any of these signs or if you experience irritation we recommend you replace your cup with a new one.

We do not recommend using a dishwasher, because the detergent used in dishwaters may affect the material the cup is made from on a long- term basis.

Also any traces of the dishwasher soap left on the material may affect the vagina's finely tuned environment.

How do I clean my cup at the end of my period?

At the end of every period, your cup should be boiled for five minutes to sterilize.

This way you can be sure that it’s clean for your next period.

After boiling, wait until your cup is cool, dry thoroughly and store in your special breathable pouch provided.

Silicone is very durable, but we recommend that you inspect your cup regularly for signs of deterioration such as a sticky or powdery film, severe discoloration or odor, etc. If you detect any of these signs or if you experience irritation we recommend you replace your cup with a new one.

We do not recommend using a dishwasher, because the detergent used in dishwaters may affect the material the cup is made from on a long- term basis.

Also any traces of the dishwasher soap left on the material may affect the vagina's finely tuned environment.

Can I wash the cup with perfumed soap?

No. Perfumed soaps with unknown pH values might coat the cup with a layer of irritants that could damage the precious mucous membrane of the vagina. Some of these soaps may also contain agents that might damage the silicone. It's better to wash your cup with tap water than use the wrong kind of soap. The cup is smooth on the inside, making it easy to clean with water alone.

Can I was my cup in the dishwasher?

No. We do not recommend using a dishwasher, because the detergent used in dishwaters may affect the material the cup is made from on a long- term basis.

Also any traces of the dishwasher soap left on the material may affect the vagina's finely tuned environment.

Boiling for five minutes in water is best.

Is a discolored cup is still clean and safe?

Staining or discoloring on your cup is due to residual build-up and is completely normal. This natural discoloration is a sign that you are giving your cup a long and happy life.  A discolored cup is still clean and safe.

Discoloration is natural and will vary in degree depending upon the user’s body chemistry, medications she might be taking and the water conditions in her geographical area, all of which might also play a role in lowering the life expectancy of any cup. Some women will experience various amounts of discoloration, while others will not experience ANY discoloration.

Some cup users have even found that it is related to the Contraceptive Pill and a change in hormonal levels. Don’t worry if your cup becomes a little discolored. Washing with lemon juice can sometimes help!

Your cup can be cleaned with some rubbing alcohol and a soft cloth to remove most of the stains. True????

Will my Cup become discolored or stained after use?

Some women have found that their cup becomes a little stained after a number of uses, but it seems that the discoloration is related to the hormones and the unique natural chemical balance of each woman’s vaginal fluids – some women notice staining and others don’t. Some cup users have even found that it is related to the Contraceptive Pill and a change in hormonal levels. Don’t worry if your cup becomes a little discolored. Washing with lemon juice can sometimes help!

Your cup can be clean with some rubbing alcohol and a soft cloth to remove most of the stains. True????

Will there be any odor from the cup?

No. As the cup as is worn internally, your days of worrying about period odor are over.  Menstrual flow only begins to smell when it begins to oxidize from being exposed to air – as with sanitary pads. When using the cup, the menstrual flow is not exposed to air so you don’t have to worry about emitting an odor.

The cup will leave you feeling fresh and confident the entire day!

My cup appears to have developed an odor

One reason for the cup developing an odor is that it has been left in a lot longer than the advised 4 to 8 hours, or been boiled during cleaning in a saucepan that may have had traces of food left on the surface. Otherwise, you may have a non-serious vaginal discharge/irritation that should probably be checked out by your doctor/nurse. To get rid of the odor, soak your cup in a small container using sterilizing solution the same as that used for sterilizing baby bottle teats, diluted to the manufacturer’s guidelines. Soak for the minimum recommended time (usually about 7-10 minutes), and then rinse thoroughly with clean water.

I'm very active - can I use my cup when I do sport?

Yes. Since the cup is worn internally and has no strings or wings like tampons and pads, it is perfectly suited to the active woman's lifestyle.

The cup is easy to use, doesn’t leak and holds three times as much fluid as tampons or pads so only needs to be changed half as often as other disposable forms of feminine hygiene.  This makes it perfect for any physical activity like swimming, dancing, jumping, cycling, running, walking. camping and traveling, along with all outdoor pursuits and sports.

Athletes rave about how it carries them through a long race. Travelers don't leave home without it.

Some women use a panty liner whilst they are still gaining confidence in the reliability of their cup, but before long it will provide you with far more confidence than any other product.

Can I do yoga while wearing the cup?

There is an ongoing debate that discusses whether or not it is safe and appropriate for women to perform any inverted postures during menstruation. With regards to yoga, many people say that inverted position such as shoulder stands, alleviate menstrual cramps and other symptoms while other say there is a potential for back flow (retrograde flow). This is still a theory, and has not yet been proven by credible research. In addition, most of the concerns people have are about staying in inverted postures for a long period of time. Ultimately, this is a personal decision and depends on your own opinion. 

Can I go swimming when I'm wearing the cup?

Yes, it is fine to go swimming while wearing your cup, as it is worn completely internally with no strings attached, so no worries about visible strings or wings under your bathing suit, and it holds much more than a tampon so you'll be able to swim for longer!

Can I sleep with the cup?

You will feel fresh and secure while sleeping. You can wear your cup for 8 - 12 hours at a time, so no need to think about your period all night long.

A large menstrual cup capacity is roughly three times greater than the absorbency of a super tampon.

If you have just started using a cup, you may want to empty it more regularly until you know how heavy your flow is and how quickly your cup fills up.

I have seen some cups are in color

Some cup makers use color in their products others only colorless, translucent silicone. Colored cups use a dye that is certified to be safe for food. Translucent cups lose their initial appearance faster than colored - they tend to get yellowish stains with use. The shade of a colored cup may change over time, though stains are often not as obvious on colored cups. Stains on any color of cup can often be removed or at least lightened by soaking the cup in diluted hydrogen peroxide and/or leaving it out in the sun for a few hours.

There is an advantage in households with more than one cup user, as if boiled together; one can keep track of which cup belongs to whom.

Can I use my cup during sex?

No, you cannot wear your cup during sexual intercourse. The cup should be removed before intercourse. The cup is not a birth control device and cannot be used for this purpose.

The cup does not protect its user from sexually transmitted diseases.

The cup cannot be used as a method of contraception.

You can sleep nude (and no one will be the wiser), no peek-a-boo strings at the beach, and so discreet that your partner won't notice a thing during oral sex.

Some women have found that the cup can help them orgasm through clitoral stimulation or masturbation.  

Does the cup protect against STDs, HIV and pregnancy?

No. The cup is only for menstrual management and is NOT like a diaphragm and CANNOT be used as a method of birth control.

The cup t cannot protect against any sexually transmitted infections or HIV. You should remove your cup before sexual intercourse, and always remember to use a condom.

You cannot get HIV from the cup. HIV is only transmitted through blood. But remember never to share your cup with friends!

Can I share my cup?

NO! Your cup is intended for your personal use only.

We'd love you to spread the word about cup to your friends but please never share your own cup with anyone else.

Can I use my cup up after giving birth?

It is not recommended to use any form of internal protection for post-natal bleeding, although you can start to use the cup from six weeks after giving birth.

We would advise you to consult your doctor when you feel you may be ready to resume using your cup after giving birth.

Can IUD users use the cup?

Yes, you can use the cup with an IUD (Intrauterine Device for Birth Control) (coil).

If you are planning on using the cup together with an IUD, we recommend discussing it with your doctor.

If you have decided to use both devices together then please consider the following:

The cup is designed to sit low in the vagina, and if placed correctly will not disturb your IUD strings. Get to know where your strings are and become familiar with where you need to place your cup.

Release the seal. Your cup will create a suction seal when inside your vagina – to prevent leaks. Before removing your cup take care to pinch the walls of your cup together to release the suction.

Visit your doctor. If you have any concerns, if you have a low cervix, or feel that your IUD has moved position then visit your doctor or gynecologist for a health check before using a menstrual cup.

Can I use my cup with a Contraceptive Ring?  

If you are using your cup together with a contraceptive ring, first insert the contraceptive ring in the uterine orifice and then position the cup in the vagina.

Practice makes perfect, so in getting to know your body better, using a cup will be soon be second nature.

Does it work with a tilted uterus?

Yes. Many women who have a retroverted or tilted uterus use menstrual cups without any problems. Of course it always depends on how drastically your uterus is tilted, since every women body is different. But for many women the cup up fits just fine. Maybe you have to work a little with the angle while inserting it, so that it covers your cervix and sits right without leaking – but after a few tries (which any new menstrual cup-user has to face), you will definitely figure out how it should be positioned so it fits best for you.

There are a small number of women with retroverted uteri for whom the cup will not work, so please keep in touch and let us know how you get on.


A prolapse is when one or more of the pelvic organs (for example the bowel or bladder) have slipped down and put pressure on the wall of the vagina, changing the internal shape of the vagina. This is due to weaknesses in the pelvic floor muscles, which surround and support the vagina and the other organs within the pelvis.

The severity of this condition varies from woman to woman, so we always advise women with a prolapse to discuss with their Doctor or Gynecologist to see if the cup is going to be suitable for them


It is possible to use the cup during your Nuvaring-free week. However, if your period continues after the ring-free seven days, we do not recommend you continue to use the cup alongside your Nuvaring, as the combination of the two devices may interact with each other and your contraceptive status may be compromised.

 I am going into my menopause, is it worth buying a cup?

The cup can be very useful in helping with the changes that occur during the menopause. Your periods may become heavier or lighter and the cup can be used in both of these situations, saving you from needing to use a whole array of disposable products.

The cup has a higher capacity than disposable products, so can manage a heavy flow with ease – less bathroom visits and no leaks.

The cup is also well able to collect clots and to deal with sudden flooding. Another advantage of the cup is that it allows you to accurately measure your flow. This means that for the first time your doctor or gynecologist will be able to know exactly how much you bleed and will be able to treat you accordingly and quickly. For many women using a cup improves the quality of their lives during the menopause.  

Will using a cup give me a thrush/Candida?

No, the cup does not absorb or interfere with the natural pH of your vagina.

Thrush is caused by Candida, a yeast fungus and can occur when the natural balance of your vagina is disturbed.

Approximately 1/3 of what tampons absorb are the protective secretions that prevent thrush and other infections from happening. These secretions also maintain the correct Ph balance of the vagina. When you use a cup it will not interfere with these protective vaginal secretions, and it will not absorb them either, so your vagina will remain healthy whilst you are having your period. It is important to rinse your cup with plenty of water if you use soap to clean it, as traces of soap left on the cup can upset the Ph balance of your vagina.



I am sorry to hear that you have this challenging condition. The feedback I have received from other women in your situation has been positive. This is because the cup will hold up to three times more than disposable sanitary products. The cup is able to accommodate clots because it collects your menstrual flow, as opposed to a tampon, which is designed to absorb and therefore is not able to accommodate clots. It is also useful to use the cup because you can measure how much you are actually bleeding and report this to your gynecologist.

I have really painful periods will the cup help?

The cup can safely be used with painful periods and many women report that using the cup reduces their pain. One reason for this could be that the cup is worn lower down in the vagina than a tampon and allows your menstrual blood to flow more naturally. The cup is also hypoallergenic and does not react with your body.

Do I remove it to urinate or to have a bowel movement?

No. It is not necessary to remove cup for urination or bowel movement; however, you may find that your cup has traveled down closer to the entrance of your vagina if you push your muscles harder than normal. So, the cup may need to be readjusted after urination or a bowel movement.

How do I know when will I get my period?

Your period will usually come every 28 days or so.

Is the cup good for traveling?

Yes! The cup is great for traveling because you don’t have to pack pads or tampons, saving you space for packing. Cups are reusable so you will never run out. There is also no waste to deal with if you’re out in the woods hiking or camping. The cup is comfortable to wear, so you won’t feel anything even when you are on the move.

I think the cup seems expensive!

At first glance it may seem that The Cup is expensive compared to buying a box of tampons or pads. However, every Cup user will attest that it is worth every penny, and more. Plus, the cup pays for itself in just a few months since it is a reusable product. The Suggested Retail Price for most cups is $30 to 40. This reflects a savings of $100-150 a year when compared to purchasing disposables.

What are the disadvantages with the cup?

Some women experience difficulty in inserting or removing the menstrual cup depending on previous experience and certain physical factors. Remedies for this include selecting a different size, shape, or material cup, using a water-based lubricant to ease insertion, changing the folding method for insertion, and practice.

Some women find menstrual cups uncomfortable. This may lessen with practice inserting he cup, selecting a smaller or softer cup, and/or trimming the stem of the cup, if present.

Use of a menstrual cup can stretch or break the hymen, arguably even more than tampon use. Since some cultures value preservation of the hymen as evidence of virginity this can discourage young women in those cultures from using cups.

Women with pelvic organ prolapse may not be able to use menstrual cups (or tampons) comfortably or safely.

Some women do experience leakage due to the location of their cervix.

Removal of the menstrual cup can be messy, with spillage of menstrual blood.Removal of the menstrual cup in a public toilet can be difficult as the facilities to wash the cup are public.

To buy a cup requires more up front cash which can hinder a person to try something unknown but the money but when bought is soon recovered since it is reusable for up to 10 years.